PRIVACY POLICY

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Effective Date: September 30, 2026

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The BH Plug LLC (“The BH Plug,” “we,” “us,” or “our”) respects the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and manage information when you visit The BH Plug website, submit information through our forms, request a connection, or otherwise communicate with us.

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Information We Collect

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We may collect information that you voluntarily provide to us, including your name, email address, phone number, company name, company website, company location, service area, business category, information about your company or services, connection preferences, and other information you choose to provide.
 

We may also automatically receive certain technical information when you use our website, such as your IP address, browser or device information, pages visited, and website activity through cookies, analytics tools, and similar technologies.
 

How We Collect Information

We may collect information when you:
 

• Submit a Vendor Listing Application.
• Submit a Request a Connection form.
• Contact or communicate with The BH Plug.
• Interact with our website or its features.
• Voluntarily provide information to us through other business communications.

We may also use publicly available business information and information provided directly by companies or their authorized representatives to create, maintain, or update directory listings.
 

How We Use Information

We may use information we collect to:

• Review companies for potential inclusion in The BH Plug directory.
• Create, maintain, or update directory listings.
• Respond to inquiries, submissions, and requests.
• Facilitate requested connections between visitors and companies listed in our directory.
• Communicate with you regarding a submission or connection request.
• Maintain the accuracy and relevance of directory information.
• Operate, maintain, understand, and improve our website and services.
• Protect the security and integrity of our website.
• Comply with applicable legal obligations.
 

Request a Connection

If you submit a Request a Connection form, The BH Plug may share the information you provide with the company you selected for the purpose of facilitating the requested connection.
 

Submitting a request does not guarantee that a connection will be made or that the selected company will respond.

The BH Plug may determine the appropriate method of facilitating a connection based on the circumstances of the request and the availability of the selected company.
 

Vendor Listing Applications

Information submitted through our Vendor Listing Application may be reviewed to determine whether a company is relevant for inclusion in The BH Plug directory.
 

If a company is included, certain business information submitted to us may be used to create, maintain, or update a public directory listing.

Submission of an application does not guarantee inclusion in the directory and does not constitute an endorsement by The BH Plug.

Directory Information
 

The BH Plug may obtain business information from company submissions, publicly available sources, company websites, and other independently obtained business information.
 

We make reasonable efforts to maintain useful and accurate directory information, but company information, services, availability, geographic coverage, and other details may change over time.
 

A company's inclusion in the directory does not, by itself, establish a partnership, agency relationship, sponsorship, endorsement, or other commercial relationship between The BH Plug and the listed company.
 

How We Share Information

We do not currently sell personal information for monetary consideration.

We may share information:

• With a company you specifically request to connect with.
• With service providers that assist us in operating our website, forms, communications, or related business functions.
• When required by law, legal process, or governmental request.
• When reasonably necessary to protect the rights, security, or integrity of The BH Plug, our website, or others.
• In connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of The BH Plug's business or assets, subject to applicable law.
 

We do not treat inclusion in The BH Plug directory as an endorsement of a company, service, or product.
 

Website Hosting and Data Storage

The BH Plug website is hosted through Wix. Information submitted through our website may be stored and processed through Wix's systems and through other service providers used to operate our website and communications.
 

Those third parties may process information in accordance with their own privacy policies, terms, and security practices.
 

Cookies and Similar Technologies

Our website may use cookies and similar technologies for website functionality, security, performance, analytics, and other website operations.
 

Wix and third-party services or integrations used on our website may also place or use cookies or similar technologies.

Depending on your location and applicable law, you may have choices regarding certain cookies or tracking technologies.
 

Third-Party Websites

The BH Plug directory and website may contain links to websites operated by third parties.
 

The BH Plug does not control third-party websites or their privacy practices. When you leave our website and visit another website, your use of that website is subject to the privacy policies and terms of the applicable third party.
 

Data Choices and Privacy Requests

Depending on applicable law, you may have certain rights regarding your personal information, which may include requesting access to, correction of, or deletion of information we maintain about you.
 

You may also contact us regarding information you previously submitted or to request that we stop certain communications or processing, subject to applicable legal and business retention requirements.
 

Privacy-related requests may be submitted to:

hello@thebhplug.com
 

We may take reasonable steps to verify your identity before completing certain requests.
 

Data Security

We take reasonable measures intended to protect information collected through our website.
 

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
 

Children's Privacy

The BH Plug is a business-to-business resource intended for behavioral health professionals, owners, operators, vendors, and other industry participants.
 

Our website is not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13.
 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal requirements.

When we update this Privacy Policy, we may revise the Effective Date displayed at the top of this page. Changes become effective when posted unless otherwise stated.
 

Contact Information

Questions regarding this Privacy Policy or our privacy practices may be directed to:

The BH Plug LLC
Email: hello@thebhplug.com
Jupiter, Florida, United States